Frequently asked questions

Can you make your furniture in custom sizes and how does this affect cost?


It's what we specialise in! We understand that your living space is unique and often standard-sized products don't fit perfectly. We can easily tailor all of our designs to fit your size requirements; simply drop us an email, or complete our online form and we will provide you with a quote based on the materials required to meet your measurements. We don't add a surcharge for bespoke builds.




Is your furniture sustainably sourced?


Yes! All of our timber from reclaimed sources, locally sourced. We strive to use sustainable products whenever possible.




What makes Bear & Oak furniture better?


We pride ourselves on attention to detail; our furniture is thoughtfully created to be practical and durable, whilst retaining the beauty of the natural materials we use. We finish our wood with three coats of a special mix of wax and oils so the finish is beautiful, tactile and hard-wearing. Our fixing system matches the colour of the furniture and accommodates the wood's natural movement so it won't warp over time. We are also very quick!, we can get your piece to you typically within 4-6 weeks. We build every piece to order, so each item can be custom made to your requirements, fitting perfectly into your space.




What wood do you use in your pieces?


All wood used in our furniture is solid and reclaimed. Typically we use scaffold boards which have spent time on building sites across the country. Scaffold boards are made from European whitewood (the collective name for silver fir and Norway spruce). It's a softwood which is grown in Europe and imported into the UK. The wood is rightly prized for its' strength and durability, is easy to source and work with, and results in beautiful end products with unique character. Because our timber is real and reclaimed, it comes with lots of characterful markings; every piece is unique. We typically find that the harder a life the timber has hard, the better the end result!




How long will it take to receive my order?


We can get your piece to you quickly, typically in 4-6 weeks from the order date. See our Deliveries page for more details.




Where do you deliver?


We deliver nationwide in the UK. If you would like a quote for Northern Ireland or Europe please contact us for a shipping price.




Do you provide samples of the wood?


Yes, we can provide wood samples. These cost £5 with free shipping.




How much is delivery?


All our delivery is FREE! You're welcome!




Is your furniture delivered fully-assembled?


It depends on the item, some assembly may be required but it's fairly minimal.
With shelving, you will need a competant person to install the shelves




Can you make furniture for commercial customers?


Yes, we can fulfil large orders for our commercial clients. Our furniture looks great in shops, bars, restaurants and hotels. Just send us an enquiry to let us know how we can help you.





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© 2020 by BEAR + OAK Ltd. Company Number: 12111363.

Registered address: International House, 10 Churchill Way, Cardiff, CF10 2HE, Wales.